Return and Refund Policy - Happy Millions Inc.
General Policy:
• We strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your dietary supplement purchase, you may return it in accordance with the following terms:
• Time Limit: To be eligible for a return, your item must be returned within 30 days of the date of your purchase.
• Product Condition: Returned supplements must be unopened and in their original packaging with all factory seals intact.
• Cost of Return: You are responsible for return shipping costs unless the return is due to an error on our part (incorrect product received, damaged during transit). In such cases, we will cover the cost of return shipping.
• Contact Information: Please contact our customer service team at customerservice@happymillions.us to request a return and obtain instructions.
• Exclusions:
◦ Products that are not returned in their original condition are not eligible for a return.
◦ Returns are not accepted after 30 days.
◦ Products returned with missing components or damaged packaging are not eligible for a return.
• Refund Processing: Once we receive your returned product, we will inspect it to ensure it meets our return criteria. Upon approval, we will process your refund to the original payment method within seven business days.
• Exchanges: To arrange an exchange for a different product or size, please contact our customer service team.
Specific Considerations for Dietary Supplements:
• We understand that dietary supplements are perishable and may have a shelf life. Please be aware of the product expiration dates listed on the packaging. We will not accept returns for supplements that have expired or have passed their recommended usage dates.
• We encourage customers to be aware of their product and consult with a healthcare professional if they have any doubts about the product's suitability or potential effects on their health.
• We are not responsible for any adverse effects that may result from consuming our products. By purchasing our products, you agree to assume all risks associated with their consumption.
• Please note that as a general guideline, return shipping should use a trackable shipping method, and we are not liable for lost or damaged shipments during return transit.
Exceptions: We reserve the right to deny a return in cases of suspected fraud or abuse of this policy.